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Privacy Policy

Last Updated: January 2025

1. Introduction

Off-Field ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Website.

2. Data Controller

3. Data We Collect

  • Personal Information: Name, email address, postal address, phone number, and payment details.
  • Technical Data: IP address, browser type, and cookies.
  • Order Data: Details of purchases, including shipping and billing information.

4. How We Use Your Data

We use your data to:

  • Process and deliver your orders.
  • Communicate with you about your orders or queries.
  • Send marketing emails (if you have opted in).
  • Improve our Website and customer experience.

5. Sharing Your Data

We may share your data with:

  • Service Providers: Payment processors, delivery companies, and email service providers.
  • Legal Authorities: If required by law or to protect our rights.

6. Cookies

We use cookies to enhance your experience on our Website. For more information, see our [Cookie Policy/section].

7. International Data Transfers

If you are outside the UK, your data may be transferred to the UK for processing. We take appropriate steps to ensure your data is protected.

8. Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request data deletion ("right to be forgotten").
  • Restrict processing.
  • Object to processing for marketing purposes.

To exercise your rights, contact us at hello@off-field.net

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

10. Security

We use appropriate technical and organisational measures to protect your data.

11. Complaints

If you have concerns about how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO).

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, please contact us at:

CONTACT